12/3/2023 0 Comments Symantec vip access phone number![]() ![]() The first-time you initiate an ACH or Wire transaction, you will be prompted to Register your Symantec token. ![]() Once you’ve successfully downloaded the Symantec VIP Access digital token to your computer or mobile device, log in to Business Online Banking at or through the FNBT Business Mobile Banking app.The app looks like the icon shown below.įirst-time Registration of Symantec VIP Digital Token If your IT team is unavailable, downloading the Symantec VIP Access Mobile app from the App Store or Google Play would be an easy and convenient option for you. Quick Tip: Downloading the VIP Access App to your mobile device will not require Administrator credentials. If you do not have administrator credentials, you will need to have your IT team login with administrator credentials to complete the download. Please note: Downloading the Symantec VIP Access token to your computer may require administrator login credentials to your workstation. VIP Access for Mobile – Android devices.Visit and select the “Download” button in the middle of the screen.Initial Download of Symantec VIP Digital Token Remote Deposit Capture customers will no longer use a token when accessing the new remote deposit capture system.Tokens will no longer be required at initial login, only when initiating or approving an ACH or Wire transaction.You may throw your token away or drop it off at a First National Bank and Trust location near you. After September 25, 2020, please dispose of your current hard token / security fob as it will no longer be needed with our upgraded system.To disable Biometric Quick Logon temporarily, select PIN as your Quick Logon preference. Can Quick Logon with biometrics be temporarily disabled? Yes. Location services don't have to be enabled. Do location services have to be enabled? No. The real-time switch is temporary and won't change your default logon preference. Why does biometric logon require me to enroll both my face and voice biometrics? By enrolling with your face and voice, you'll have the option to do a real-time switch if you're in an environment that's not suitable for your preferred biometrics logon method. You only need to enroll in biometrics once. You'll need to enable biometrics logon on your other devices(similar to Quick Logon for PIN). If biometric logon is set up on one device, is it on all devices? No. Common Questions How do I set up biometrics? Go to your Settings, then choose Quick Logon and follow the prompts. For example, you can use your voice if you are in a dark room. You have the option of using your voice or face depending on the environment you are in. To view a complete list, visit the VIP site (Opens new window). Your token can be used at any of the Validation & ID Protection (VIP) Network sites. Can I use my token on other websites? Yes. You may only activate one security token per account. They must enable their own token using their Online ID. Can my spouse and I share a token? For your security, your spouse can't use your token. To see if yours is supported, visit m. (Opens new window). What phones support the mobile application? The mobile application can be used on a variety of phones. Can I use more than one token to log on? Currently, you can only use one token per Online ID. Select the "Forgot password?" link and follow the directions to get access. Explain why token is required to log on (Opens Pop-up Layer)Ĭommon Questions about Tokens Can I log on without my token? Yes. You must have the token in hand to log on.Explain why mobile phone is required to log on (Opens Pop-up Layer) ![]()
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